- Introduction
- What Data We Collect
- How we collect your data
- How Your Information Is Used
- Data Sharing Policy
- Data Protection Measures
- Cookies & tracking
- Your rights
- Data Retention Period
- Protection of Minors
- Policy Updates
- Contact
1 Introduction
Welcome to g77u's Privacy Policy. This document explains what information g77u collects from you, how it is used, and the steps we take to keep your data safe.
G77u believes that every member's personal data is their own. We treat that trust with the utmost care. g77u is committed to honoring the trust placed in us by our many users across Bangladesh.
Scope of application: This Privacy Policy applies to the g77u website, mobile app, and all related services. By using any g77u service, you agree to this policy.
2 What Data We Collect
G77u collects the following types of information:
| Data Type | Example | Purpose |
|---|---|---|
| Identity information | Name, date of birth, national ID | Identity verification, age confirmation |
| Contact Information | Phone number, email address | Account registration, notifications |
| Financial information | BKash/Nagad number, bank account | Payment Processing |
| Transaction Information | Deposit, withdrawal, and betting history | Account records, dispute resolution |
| Technical Data | IP address, device model, app version | Security, Technical Support |
| Usage data | Login time, preferred games | Service Improvement |
What We Do Not Collect: g77u will never ask for your social media passwords, bank PIN, or any other sensitive credentials. If anyone claiming to be a g77u representative requests this information, it is a sign of fraud — please report it to us immediately.
3 How we collect your data
G77u collects information through the following methods:
- Provided directly by you: Information you provide directly through the registration form, KYC verification, payment forms, and support chat.
- Automatic Collection: Technical data is collected automatically when you use the app or website.
- Third Parties: Transaction confirmation details received from bKash or Nagad at the time of payment.
- Cookies: The website uses functional cookies that remember your session and preferences.
4 How and Why Your Information Is Used
G77u uses your data strictly for defined purposes. Your information is never used for anything beyond the following:
- Creating and Managing Accounts
- Processing deposits and withdrawals
- Verifying Age and Identity
- Preventing fraud and fraudulent activity
- Providing Customer Support
- Meeting Legal Obligations
- Improving service quality and user experience
- Keeping you informed on important matters
Marketing Communications: If you no longer wish to receive emails or SMS about g77u offers or promotions, you can opt out at any time through your account settings or by contacting support.
5 Data Sharing Policy
G77u never sells your personal data. However, it may be shared in the following limited circumstances:
- Payment Providers: Only the information necessary to process transactions is shared with providers such as bKash and Nagad.
- Identity Verification Service: With registered verification service providers during the KYC process.
- Legal authorities: When a lawful order is received from the Government of Bangladesh or a court of law.
- Fraud Prevention: With relevant authorities in fraud investigations.
Rest assured: All third parties we share data with are bound by our privacy agreements and are not permitted to use your information for their own purposes.
6 Technical Data Security Measures
G77u uses multiple layers of technology to protect your data:
- SSL 256-bit TLS Encryption: Every data transfer is fully encrypted.
- Password Hashing: Your password is never stored in plain text — bcrypt hashing is used.
- Two-Factor Authentication (2FA): Can be enabled as an additional layer of security.
- Firewall & DDoS protection: Security measures at the server level.
- Regular security audits: Regular audits conducted by third-party security experts.
- Restricted Access: Only authorized personnel have access to specific data.
That said, no one can guarantee 100% security on the internet. While g77u takes every precaution, members must also stay vigilant in protecting their own accounts.
7 Cookies & Tracking Technologies
Cookies are used on the g77u website and app. Cookies are small text files stored in your browser or on your device.
- Essential Cookies: Required for login sessions and security. These cannot be disabled.
- Functional cookies: Remembers your language preference and settings. Can be disabled.
- Analytics cookies: Anonymous usage data is collected to help improve our services.
No Third-Party Cookies: g77u does not use any third-party tracking cookies for advertising or personal profiling. Advertising cookies such as Facebook Pixel and Google Analytics are not present on our platform.
You can disable cookies in your browser settings, but turning off essential cookies may cause some features to not work properly.
8 Your privacy rights
Every g77u member has the following rights regarding their personal data:
Right to access
You can request to know what personal data g77u holds about you.
Right to Rectification
You may request corrections to any inaccurate information.
Right to Deletion
You can request that your data be deleted if your account is closed.
Right to object
You may object to the use of your data for specific purposes.
Data portability
You may request a copy of your data to download.
Right to restrict processing
You may request that processing of your data be paused under certain circumstances.
To exercise any of these rights, email us at support@g77u.ws or reach out via live chat. We will respond within 30 days of receiving your request.
9 Data Retention Period
G77u does not retain any data longer than necessary. The retention periods for different types of data are outlined below:
- Active Account: Data is retained for the full duration that the account remains active.
- Closed accounts: Up to 5 years after account closure — due to legal obligations.
- Transaction Records: Up to 7 years maximum, as required by financial regulations.
- Cookies: Session cookies are deleted when the browser is closed; persistent cookies last up to 1 year.
- Support Chat Log: Up to 2 years after the issue is resolved.
Once the retention period expires, data is permanently deleted or anonymized so that individuals can no longer be identified.
10 Protection of Minors
G77u services are strictly for users aged 18 and above. We never knowingly collect personal information from minors.
Age is verified at registration, and identity documents may be requested if there is any doubt. If a minor's account is detected, it is closed immediately and any collected data is deleted.
For Parents: If you suspect that a child or family member is using g77u, please contact us immediately at support@g77u.ws. We will take prompt action.
11 Privacy Policy Updates
G77u reserves the right to update this Privacy Policy as needed. Members will be notified in advance of any significant changes — via email, app notification, or a notice on the website.
Continued use of g77u after any changes are made will be considered acceptance of the updated policy. We recommend checking this page from time to time to stay informed.
12 Contact & Complaints
For any privacy-related questions, requests, or complaints, please get in touch with us:
- Email: support@g77u.ws
- Live Chat: Available 24/7 on the website or app
Upon receiving a privacy-related request Within 30 days We are committed to responding promptly. If a matter is complex and requires more time, we will keep you informed.
G77u's Data Privacy Officer oversees all privacy-related requests. We take the protection of your information very seriously.
Frequently Asked Questions
Your information is safe — join today with complete peace of mind
You've read g77u's Privacy Policy — now you know exactly how well your data is protected. Get started with confidence.